Cloud Solutions

An Easy-to-Use Cloud-Based Communications Platform

Elevate is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration. One simple cloud app delivers a seamless, unified experience while reducing complexity and costs.

Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.
Allow your teams to work when they want and in the context they want (over any channel or device) to drive the specific outcomes you want.
Can Integrate directly with Microsoft Teams

How Cloud Works for Phones

A cloud phone system, also called cloud-based or hosted, works entirely over the Internet. It replaces the need for on-site, physical PBX (Private Branch Exchange) hardware with virtual cloud servers managed by a third party, cutting down on complexity and costs. Users can access communication features through simple software or web interfaces, enabling effective communication from anywhere with an internet connection, offering flexibility and mobility.

Bring Your Teams Together

With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.

Start a video meeting right from a messaging thread.
Share your screen so everyone’s on the same page.
Manage the conversation flow with in-meeting chat.

Elevate Desktop App

The Elevate Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.

See who is available, send team chats and text messages, place and receive calls, share screens, start video calls, and manage files.
All from ONE application. Available as a downloadable app for PC or Mac®.

Elevate Mobile App

Do business anywhere you go with the Elevate App. It allows you to connect to team members, customers, and vendors easier than ever before.

Reach with a single business identity for HD VoIP calling and SMS.
Route calls with advanced call controls, like call flip, switch, transfer, and park.
Seamlessly make and receive calls via Wi?Fi or cellular data without ever dropping a call.

File Sharing & Security

Improve team collaboration, streamline workflows, and increase decision making speed with Decision making speed with Elevate file sharing and backup. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.
- Real-time backup of all files, mobile photos, and videos from any device.
- View the most current version of files and co-edit documents in real time from any device.
- Integrates with Windows file server, Exchange® Email, Active Directory, Outlook®, Office®, and Office 365®.

Elevate Contact Center

A highly customizable cloud-based contact center solution
- Better, Faster Service – Intelligently route calls, chats, emails, and text messages to the right employee every time.
- Personalized Interactions – Automatically know who is calling in real-time to give your customers the top-tier service they expect.
- AI-Powered Workflows – AI Interaction Insights increases your capacity to help more customers and improve customer experience.
- Integrated with Elevate – Drive more productivity and better customer experiences with our hosted Contact Center integrated with Elevate.

Elevate Archiving

Not all cloud communications companies are equal, especially when it comes to providing great service. Nobody wants to be an anonymous support ticket who waits on hold to get answers from an agent in a faraway land.”
We believe service matters and your business communications matter as much to us as they do to you. You deserve immediate service and hands-on knowledge of your company and business practices. This is why you can trust NATGisit as a local service provider for your cloud communication and collaboration needs.

Backup & Recover

Elevate Archiving automatically captures and stores Intermedia chat, SMS, voice data and meetings without administrative or user action for continual data retention. It offers a secure, searchable information archive to help quickly identify and retrieve relevant interactions for productivity use cases, and to support compliance and regulatory retention requirements. The solution is fast and easy to deploy and provides a powerful contextual search capability based on a view of all users across different channels.

Choice of dynamic delivery models, ranging from fully managed backup service and cloud storage by Elevate to self-managed with Elevate providing the on-prem and/or off-prem cloud storage
Secure and optimized backup and disaster recovery architecture built on Elevate’s award winning storage infrastructure, including deduplication, compression, and data verification
Centralized control and protection of company data which offers total control of all corporate backup data ranging from bare metal virtualized servers, to applications, databases files, and endpoints
Service and Support with a fully staffed Network Operations Center (NOC) to manage and support entire backup process as well as restoration assistance delivered 7x24x365

Get in Touch

If you are in need of any of our Elevate Solutions, whether for data Recovery, integrated unified communications, video meetings, screen shares, file shares or any other cloud solutions, NATGisIT is ready to assist you. Contact us today at info@natgisit.ca or call us at (604) 856-9155. Let our trained and specialized technicians provide the Cloud solutions that drive your business forward.